Order Tracking

Track Your Order

We want to keep you informed every step of the way. Here's how to check the status of your Chefivia order.

How to Track Your Order

Check your email — once your order ships, you'll receive a shipping confirmation email containing your tracking number and a link to track your package directly with the carrier.
Click the tracking link — this will take you to the carrier's website, where you can see real-time updates on your package's location and estimated delivery date.
No confirmation email? Check your spam or promotions folder first. If you still can't find it, contact us at support@chefivia.store with your order number and we'll resend it.

Order Processing Times

Processing time: Orders are typically processed within 1–3 business days.
Shipping time: Delivery generally takes 7–12 business days within the United States, depending on your location.
Order confirmation: You'll receive an email immediately after placing your order confirming we've received it.

Please note that processing and shipping times may vary slightly during high-demand periods or holidays.

Tracking Not Updating?

Tracking information can sometimes take 24–48 hours to appear after a shipping label is created. If your tracking hasn't updated in more than 5 business days, reach out to us and we'll look into it on your behalf.