Order Tracking

At Chefivia, we make it easy for you to stay updated on your order every step of the way.

How to Track Your Order

Once your order has been processed and shipped, you will receive a confirmation email with your tracking details. This email will include:

Your tracking number
A tracking link to monitor your shipment in real-time

You can use this information to check the current status and estimated delivery date of your order.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Once shipped, tracking information will be provided shortly after.

Shipping Time (USA)

Estimated delivery time:

5–10 business days depending on your location

Please note that delays may occur during peak seasons, holidays, or due to unforeseen circumstances.

Didn’t Receive Tracking Info?

If you haven’t received your tracking number within a few days of placing your order:

Check your spam/junk folder
Contact our support team with your order number

We’ll be happy to assist you.

Tracking Not Updating?

Sometimes tracking information may take 24–48 hours to update after shipment. If your tracking hasn’t updated after this time, please contact us for assistance.

Incorrect or Missing Orders

If your order hasn’t arrived within the expected timeframe or you received the wrong item, please reach out to us immediately so we can resolve the issue.