Privacy policy

Last updated: June 30, 2026

This Privacy Policy describes how Chefivia ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from chefivia.store (the "Site").

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We refer to this as "Device Information."

We collect Device Information using the following technologies:

Cookies — small data files placed on your device, often including an anonymous unique identifier
Log files — track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps
Web beacons, tags, and pixels — used to record how you browse the Site

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect generally to fulfill any orders placed through the Site, including:

Processing payment information
Arranging shipping
Providing invoices and order confirmations
Communicating with you
Screening orders for potential risk or fraud
Providing information or advertising relating to our products or services, in line with your preferences

We use the Device Information we collect to help screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example, we use payment processors to process payments securely, and we may use analytics tools (such as Google Analytics) to help us understand how customers use the Site. We do not sell, rent, or trade your Personal Information to third parties for their own marketing purposes.

We may also share Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertising or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by adjusting your browser or device settings, or through industry opt-out tools where available.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

If you are a resident of the European Economic Area (EEA) or California, you may have the right to access, correct, update, or request deletion of your Personal Information. You may also have the right to object to or restrict certain processing of your information. To exercise these rights, please contact us using the information below.

Cookies

Cookies allow us to recognize you and remember your preferences. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features of the Site may not function properly.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision.