Payment Policy
Payment Methods We Accept
At Chefivia, we offer secure, convenient payment options so you can check out with confidence. We currently accept the following:
- American Express
- Diners Club
- Discover
- JCB
- Maestro
- Mastercard
- Visa
- Visa Electron
All payments are processed in USD ($) at the time of purchase.
Payment Security
All transactions on chefivia.store are encrypted and processed through secure, PCI-compliant payment gateways. We do not store your full credit card details on our servers — payment information is handled directly by our trusted payment processors.
When You're Charged
Your card is charged in full at the time you place your order, not when it ships. This authorizes us to begin processing and preparing your order for shipment.
Billing Information
Please ensure the billing information provided at checkout matches the information on file with your card issuer. Incorrect billing details may result in delayed or declined transactions. If your payment is declined, please contact your card issuer or try an alternative payment method.
Currency
All prices listed on our site are displayed in US dollars (USD). If you are purchasing from outside the United States, your bank or card issuer may apply currency conversion fees — please check with them directly, as Chefivia is not responsible for these charges.
Order Confirmation
Once your payment is successfully processed, you'll receive an order confirmation email. If you don't receive this within a few minutes, please check your spam folder or contact us.
Questions About a Charge?
If you notice an unexpected charge, a billing discrepancy, or have any other payment-related question, reach out to our support team:
Email: support@chefivia.store
Phone: +1 (718) 776-7464